AVPro Global · Official Dealer Access Program
Authorized Dealer
Program
The gateway to insider pricing, priority support, co-op marketing funds, and the full AVPro Global product line — across all seven brands. One application. One relationship. One team that actually wants you to win.
The Foundation · Why This Company Is Different
Winning Together
"Winning Together" isn't a tagline they put on a slide deck. It's the operating philosophy of a family-owned, veteran-owned, woman-owned company that has made a deliberate decision to treat dealer margin as sacred. When tariffs hit, AVPro absorbs the cost rather than passing it downstream. When you need a warranty replacement, they ship the advance replacement before you return the failed unit. When their tech support team engages with your install issue, they stay with you until the entire system is running — not just their products. That's a different company than most of what you've encountered in this industry.
— The Rapp Firm · rappfirm.com · The policy, not the pitch
Program Benefits · What Authorized Dealer Status Means
What You Get
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Insider Dealer Pricing
Immediate access to dealer pricing across all seven brand lines — AVPro Edge, AudioControl, Bullet Train, RTI, Murideo, ThenAudio, and ProControl. One registration, the entire portfolio. No per-brand paperwork, no per-brand approval process.
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Price Stability Commitment
AVPro has made a public commitment to absorb tariff-related cost increases rather than passing them to the dealer channel. Your margin is protected. Your proposals don't get blindsided by price changes mid-project. This is a stated company policy, not a casual promise.
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5-Year Warranty + Advance Replacement
AVPro Edge products carry a 5-year warranty. On valid warranty claims, AVPro ships the replacement before you return the failed unit. No waiting. No client downtime while you wait for a return to process. The replacement arrives, you swap it out, you ship back the failed unit.
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B2B Dealer Portal Access
Full access to the AVPro Global dealer portal — order history, pricing, product documentation, co-op fund balance, RMA management, training registrations, and dealer-specific marketing assets. Everything in one place, always current.
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Co-Op Marketing Funds
Co-op funds available for qualifying dealers on promotional activities — showroom demos, client events, digital advertising, and co-branded marketing materials. The money is there. Most dealers don't use all of it. Ask your rep what you have available.
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Demo Unit Program
Access to demo unit pricing on key products. The SRE stack, the Axis 10, the Murideo SIX pair — the demo is the sale. Every dealer who has shown a working Axis 10 system in a room has closed it. The demo unit program makes it economically viable to own the right tools.
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Priority Tech Support
Authorized dealers go to the front of the support queue. The AVPro tech support team is CTS certified and — critically — they stay with you until the entire installation is running, not just their individual products. That's a meaningfully different support experience than most manufacturers offer.
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Early Product Access
Authorized dealers get advance notice on new product launches, pre-release pricing windows, and priority allocation on initial shipments. In a market where the first dealer in a territory to demo a new platform owns that conversation, early access matters.
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Full Training Access
Complete access to the AVPro training library — online certifications, live workshops, factory training invitations, and AVPro Academy courses. Training is free. The knowledge compounds. Every certification you earn is one more conversation you can close with confidence.
Eligibility · Who the Program Is For
Who Qualifies

The AVPro Authorized Dealer Program is built for professional AV and CI businesses. If you install, specify, or distribute AV equipment professionally — you almost certainly qualify.

CI Integrators
Residential custom integrators of any scale — single-person operations to multi-crew firms. If you're doing home theater, whole-home audio, or distributed AV, this is the program.
Commercial AV Dealers
Commercial AV specialists doing conference rooms, corporate AV, education, hospitality, or digital signage. The AVPro Edge line covers all of it.
AV Distributors
Distribution companies serving the AV dealer channel. Separate program structure applies — contact your rep for distributor program details.
Installers & Subcontractors
Professional installation crews who work alongside integrators and specifiers. Eligibility based on business type and market focus.
Rep Groups
Manufacturer's rep organizations. If you're already selling complementary lines in the CI space — this is the next conversation. Talk to Evan.
Not Sure?
Ask. The application process is straightforward and the approval criteria are based on your business type and territory — not your volume history with AVPro.
On the Record · Price Stability Policy
The Tariff Commitment
// What AVPro Has Committed To

AVPro Global has publicly committed to absorbing tariff-related cost increases rather than passing them to their dealer channel. In a period when every other manufacturer is sending price increase notices, AVPro is doing the math themselves and protecting dealer margin. This is not a marketing statement. It is a business decision they have made and communicated publicly to their dealer network.

// What This Means for Your Business

You can write proposals with confidence. A job you quote today won't come back with a cost increase notification before it closes. Your margin is the margin you calculated. In the current market, that clarity is worth real money.

The Warranty That Actually Means Something
Coverage Period
5 years on AVPro Edge products. Best-in-category warranty in the signal distribution space.
Advance Replacement
Replacement ships before return. You swap the unit, client is back up. You ship the failed unit back on their account.
What's Covered
Manufacturing defects, component failure, normal operating failures. Not physical damage or misuse.
Registration
Products should be registered through the dealer portal at time of installation. Keeps the warranty record clean and the process fast if you ever need it.
Full Policy
avproglobal.com/pages/our-warranty ↗
// From Evan · Why I Lead With This

I've carried a lot of lines over my career. The thing that separates AVPro from most of what I've seen is that they actually built the dealer program they describe. The advance replacement policy is real — I've seen it work. The price stability commitment is real — they've held to it. The tech support team staying on a call until the whole system works is real — not just their products, the whole system.

Most companies describe a partnership. AVPro has built the infrastructure of one. If you haven't applied yet, you're leaving pricing, co-op money, and support priority on the table every single job. The application takes fifteen minutes. The payoff starts immediately.

If you have questions before you apply, call me. That's what I'm here for.

Ready to Apply?
The application is online, straightforward, and approval is based on your business type and market focus — not your prior purchase history with AVPro. Most applications are reviewed within a few business days. Once approved, your dealer pricing activates immediately across all seven brand lines.
avproglobal.com · Authorized Dealer Program · One application covers all 7 brand lines
Apply Now ↗ Talk to Evan First Tech Sage AI ↗
Related Resources
Also Worth Knowing
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Apply Online
avproglobal.com
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Full Warranty Policy
5-year · Advance Replacement
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Integrator Service Program
Engineering consultation · ISP
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Tech Sage AVPro.ai
24/7 AI tech support · free
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AVPro Training Portal
Free certifications
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Create a Support Ticket
support.avproedge.com
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